Shipping Policy

General Shipping Regulations

This shipping policy applies to all commodity orders placed on our e-commerce platform, covering domestic and international delivery services. We provide standardized global shipping services for all regions, including New York, Los Angeles, and other areas around the world. All products enjoy a permanent free shipping service with no shipping fees, handling fees, or additional hidden logistics charges. There is no minimum order quantity requirement, and every valid order can automatically activate the free shipping benefit.

Order Processing & Shipment Time

After the customer successfully submits and completes the payment for an order, our professional warehouse team will conduct order review, product sorting, packaging, and outbound processing. All confirmed orders will be shipped within 1 to 3 business days. During peak shopping seasons, holiday periods, or occasional inventory adjustments, the shipment progress may be slightly delayed, and we will synchronize the logistics status in real time for customer inquiries.

Delivery Timeframe

We adopt a unified global logistics distribution standard. Regardless of domestic or international delivery, the standard delivery cycle is 6 to 12 business days. The specific arrival time is affected by objective factors such as regional logistics efficiency, customs clearance progress, and transportation routes. For customers with urgent consumption needs, we provide expedited delivery options. Relevant expedited service rules will be displayed on the order settlement page, and customers can independently select logistics solutions according to their personal needs.

Logistics Tracking & Service Notes

Once the order is shipped, customers will obtain an independent logistics tracking number to monitor the real-time transportation status of the package. We are not responsible for delivery delays caused by force majeure factors including natural disasters, customs inspection adjustments, and regional traffic control. If the package is lost or severely damaged during transportation, customers can contact our customer service team to initiate a verification application, and we will provide reasonable solutions in accordance with official service regulations.